Gt Bentley Beauty & Skin Care: Terms & Conditions

Please read our short terms & conditions, they are here to protect both of us.

If you have any questions on the below, please do call to discuss further.

Age Policy

No one under the age of 16 years is permitted treatments, at Gt Bentley Beauty & Skincare, unless accompanied by an adult.

Health Conditions

Please inform us if you are pregnant or have any health conditions, or if you are aware or suspect that you have an allergy.

Cancellation Policy

If you need to change or cancel your appointment we ask for 24 hours’ notice or the full cost of treatment will be charged.

In the event of a cancellation being made three consecutive times, I have the right to refuse any further bookings.

Question
What happens if I need to cancel my appointment?

Answer
If by any chance you have to cancel your appointment you can contact me via email (alex@gtbentleybeauty-skincare.co.uk) or phone (call or text on 07885 063306), and we ask you to give me 24 hours’ notice otherwise there will be a full fee for my time.

Vouchers

All Vouchers have an expiry date of 6 months from the date stated on the Voucher.

Products

I hope that you love the Dermalogica products you have purchased. However, if for any reason you are not entirely satisfied, you may return any Product in its original condition for a full refund within 14 working days from delivery.

If the Products you receive are damaged or faulty in any way, or not what you originally ordered we will be happy to exchange the items or offer you a refund.

I will refund you on the credit card or debit card used by you to pay. If you paid using cash, please give me 7 days notice that you will be returning your unwanted product as I do not have cash on site.

Our Liability

I only supply the Vouchers and/or Products for individual and private use. You agree not to use the Vouchers and/or Products you have ordered for any commercial, business or re-sale purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

I do not in any way exclude or limit our liability for:

(a) Death or personal injury caused by our negligence;
(b) Fraud or fraudulent misrepresentation;
(c) Any breach of the terms implied by section 12 of the Sale of Goods Act 1979 (title and quiet possession);
(d) Any breach of the terms implied by section 13 to 15 of the Sale of Goods Act 1979 (description, satisfactory quality, fitness for purpose and samples); and
(e) Defective products under the Consumer Protection Act 1987.

Refer-a-Friend Policy

The 10% discount is only valid if the friend you refer is a NEW customer to BBS. The 10% discount is only applicable for a single visit. I have a wide range of samples for you to select from, but the 3 must be all unique i.e. not 3 of the same product.
The RAF discount is only valid for use within 8 weeks of issue.

Dermalogica Facial Promotion

This promotion is valid for all facials excluding the BioSurface Peel. Discount can only be given if customer shows a valid reward card.